Novotel Brugge Centrum - Reopening may 2024, complete 4-star renovated hotel

The room was everyone's favorite. Spacious, clean, great floor plan, large windows (with an opening to outside), skylight, closet space for everyone, a safe, up-to-date, refined furnishings, hardware, curtains, etc. Bed linens were immaculate, with comfy, snug duvets, and the perfect pillows. Mattresses were great for all of us, with some preferring firm and others preferring soft. The room was great. Breakfast was full of various favorites. *The waffles (waffle maker) were perfect. The array of preserves was a pleasant surprise; the mini sugar cups were such a petite pleasantry!! We, unfortunately spent a good deal of time looking for plates, silverware, a coffee machine with coffee, latte, etc. and a clean place to eat, as a large group was finishing up, occupying both sides of the eating area. (Suite side was completely out of everything. We wandered around and eventually found the other side with some food left. We were happy to experience the full array the following morning.) Dinner was a disappointment. Few things tasted fresh or rinsed on the charcuterie ordered. Also, creme brulee was not available (my goto as one with a nut allergy). While we thoroughly enjoyed our cocktails, I spent the evening vomitting and the morning nauseas, having to cancel our reservations for High noon tea. ***I mentioned my nut allergy to staff. Staff sis a great job inquiring with the chef about entrees and desserts containing nuts, however, something served and consumed, contained nuts - the bread on the charcuterie, the breading on the fish (fish and chips which were too awful to eat), and/or the granola in the apple crumble. The room was pleasant; however, I highly recommend visitors enjoy their dining experiences with one of the conveniently surrounding venues.

We had a wonderful experience at Novotel Brugge Centrum. The hotel is ideally located just a short walk from the city center, yet in a quiet, peaceful area. The staff were welcoming and helpful, making check-in a breeze and offering great local tips. The rooms were spacious, clean, and modern, with comfortable beds and thoughtful amenities. The facilities were excellent, especially the outdoor pool and the delicious breakfast buffet. The service throughout our stay was exceptional—every staff member went above and beyond. Overall, Novotel Brugge Centrum is a perfect base for exploring Bruges, offering great value, comfort, and excellent service. Highly recommended!

Like the hotel itself and the location. Its great for a short stroll to most attractions and is a good base to explore from. Rooms are comfortable generally and it was in really good condition overall. Bar area on Grd Floor is a nice space. Like the drinking water fountains on each floor and the sparkling water availability too. Additional pillows are already in the room if needed.

Bed was absolutely amazing, it’s like a cloud! The room was clean, came with toiletries and everything you need for a good night- rituals shampoo and body wash, a hairdryer, a mini fridge, fluffy towels, adjustable heating/air conditioning and a TV! I love the fact the Staff was extremely friendly and spoke English very well. The hotel was located just of the Main Street and was surrounding by amazing scenery and shops. There is an underground car park just outside the property which was 15 euros for 24h and is open all the time (operated by barriers)

The stay overall was great. We were located perfectly for walking to the Christmas markets, restaurants and sightseeing spots.